Self service

Step 1.Login details

Have your library member number ready (found on the back of your library card).

If you haven't changed your password it will be automatically set to your eight digit date of birth, e.g. 05081987

Please change your password after your first login.

Step 2.Choose your platform

Bolinda Borrowbox can both be accessed online, or from a free app on your favorite app store.

Step 3.Browse and borrow to your device

It's really that easy!

Step 4.Wasn't what you were looking for?

Explore all our library has to offer online

Or give us a call on 08 8080 3460 and we'll help you out.

Step 1.Have your customer reference number handy

It can be found on the bottom left hand corner of your rates notice.

Step 2.Have your credit card details ready

You will need a Visa or Mastercard to pay online

Step 3.Pay online

Make a payment here

Step 4.Want to pay another way?

More ways to pay your rates

Step 1.Have your invoice reference number handy

It can be found on the bottom left hand corner of your invoice.

Step 2.Have your credit card details ready

You will need a Visa or Mastercard to pay online.

Step 3.Pay online

Make a payment here

Step 4.Want to pay a different way?

You can pay by phone instead, you'll also need you phone biller code from the bottom  left of your invoice.

Call: 1300 885 175

Step 1.Know which form you want to submit

There are 52 council services available online through our forms page. 

If you're unsure of which form you need to submit, or what it's called, you can try the search feature on the forms page.

It could be at the top, bottom, or right hand side of the page depending on the device you are using.

Step 2.Visit our forms page

Online forms

Step 3.Call us if you need help

We know those forms can be daunting or confusing for some people, so we're here to help!

You can contact our customer service staff on 08 8080 3300 who are trained in how to help you find and complete the correct online form.

Step 1.Allow location services

If you are using a mobile device, you may be prompted to allow access to your location. 

Step 2.Know your address

It might sound silly but if you've just moved to town it might pay to double check you have the right street/lane adress

Step 3.Look it up

Choose either the "use my location" option or enter your street address and press search.

Lookup waste collection days 

Step 4.Know your bins

your general waste and green waste collection days will be different. Your dark green bin is for general waste and the one with the bright green lid is for green waste.

Step 5.More information

This wasn't what you were looking for? 

Find out more about waste collection

Step 1.Know what you're looking for

If you have a DA number, that will help, but you can search by a number of different criteria.

Step 2.Visit our online portal

DA Tracker

Step 3.Looking for something else?

Visit our Development Applications section for more information.

Development Applications

Step 1.Visit our destination website

For information on where to eat, play and stay in Broken Hill and surrounds.

destinationbrokenhill.com.au

Step 2.Using a mobile device?

Download the Destination Broken Hill app from your favorite app store. 

Make sure to play Silver Rush, you might just unearth a 1kg bar of silver - finders keepers!

Step 3.Looking for more?

It's out there!

visitnsw.com/brokenhill